PRIVACY POLICY

Effective Date: February 17, 2026

Nexa Tech Repair ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, create an account, place an order for printers, printer accessories, and related products, or otherwise engage with our services (collectively, the "Services"). This Privacy Policy explains how we do so.

Kindly review this Privacy Policy thoroughly. Please refrain from utilizing the Services if you are not in agreement with them. You acknowledge that you have read and comprehended this Privacy Policy by accessing or using the Services.

SUMMARY OF IMPORTANT CONCEPTS

This summary summarizes the primary elements of our Privacy Policy. The sections below provide comprehensive information.

What data do we accumulate? We gather information that you voluntarily provide (e.g., your name, address, and order details) as well as information that is routinely collected as you navigate our website (e.g., device data and usage data).

Is sensitive information collected? We do not intentionally gather sensitive personal information, such as government ID numbers or precise geolocation, unless it is necessary for legal compliance or fraud prevention.

What is the method by which we employ your data? We employ it to fulfill legal obligations, prevent fraud, enhance our website, communicate with you, manage accounts, ship products, and process orders.

Do we disclose your information? We may disclose information to service providers (e.g., payment processors, shipping carriers, hosting providers, and analytics providers) and as mandated by law. Your personal information is not sold.

What methods do we employ to ensure the security of information? Although we implement reasonable administrative, technical, and physical measures, no approach is entirely secure.

What are your privacy rights? You may have the ability to restrict certain processing and access, rectify, or delete your information, contingent upon your location.

Do we employ cookies? In order to enhance performance, analyze usage, and administer the store (cart, checkout), we employ cookies and similar technologies.

Will this policy be altered? We may make modifications to it and publish the updated version with a revised effective date.

1. WHAT KIND OF INFORMATION DO WE COLLECT?

The Personal Information You Provide to Us

We accumulate personal information that you voluntarily submit when you engage in activities such as:

• Set up an account
• Ordering
• Inputting billing or transportation information
• Contacting us via email, forms, or other methods
• Subscribing to commercial communications (when available)
• Engaging in product feedback, surveys, or promotions

Depending on your interaction with the Services, we may collect the following personal information:

• Identity and contact information: name, email address, and telephone number
• Order and transaction information: the number of the order, the products purchased (e.g., printers and accessories), the purchase history, and any requests for returns or exchanges.
• Shipping and billing details: shipping and invoicing information, including the shipping address, billing address, and delivery instructions.
• Account information: preferences and registration credentials (if you establish an account)
• Customer communication: refers to the messages you communicate to us, such as inquiries regarding products, orders, shipping, returns, and warranty documentation.

You are accountable for guaranteeing that the information you furnish is precise, exhaustive, and up-to-date. To prevent shipping issues or delays in the processing of returns and refunds, it is imperative that you promptly update your information if it changes.

Payment Information

We may collect data that is required to process your payment, including the payment method you have selected, your invoicing zip code, and limited payment identifiers, if you elect to make a purchase. However, we do not retain the entirety of the credit/debit card numbers or the complete payment authentication data on our servers.

Third-party payment processors are responsible for processing all payment transactions. Payment information may be collected and processed by these providers in accordance with their respective privacy policies. Before making a purchase, we suggest that you review the privacy policies of the payment provider you have selected.

Information That Is Automatically Collected

We automatically collect specific information during your visit to the website to enhance performance, maintain security, and administer our site. This data may encompass:

• Device and connection information: language settings, operating system, device type, browser type, and IP address
• Usage details: page response times, error reports, views, time spent on the website, products viewed, and pages visited are all included in the usage details.
• Referrer information: the website or source that directed you to our website
• Location data that is approximate: a general geographic region that is inferred from your IP address (not a precise GPS location)

This information is instrumental in the prevention of fraud, the resolution of technical issues, the maintenance of website functionality (such as the ability to keep your cart active), and the comprehension of the manner in which customers peruse printer listings, compare models, and complete the checkout process.

Third-Party Sources Of Information

We may obtain information about you from third parties, including:

• Payment processors (confirmation of payment completion, fraud/risk indicators)
• Shipping carriers (delivery confirmation, address validation results)
• Analytics providers (traffic reporting and aggregated site performance)
• Campaign performance metrics that are aggregated on advertising platforms (when enabled)

We utilize this information solely as required to enhance the customer experience, maintain security, or provide Services.

Confidential Information

We do not intentionally seek to collect sensitive personal information, including biometric data, medical information, government identifiers, or precise geolocation. If you voluntarily disclose this information in communications, you do so at your own discretion, and we will manage it in accordance with this policy and any relevant laws.

2. WHAT IS THE PROCESSING OF YOUR INFORMATION?

We process your information for the following purposes: the operation of an e-commerce printer store and the provision of Services.

Account and Order Processing

• Establishing and overseeing customer accounts (if applicable)
• Order and transaction processing
• Verifying order information to mitigate the risk of fraud
• Transmitting order confirmations and receipts
• Provision of delivery updates and shipment notifications
• Managing refunds, exchanges, returns, and store credits

Customer Messaging

• Addressing inquiries regarding product compatibility, shipping, return requirements, or other shipping requirements
• Sharing information regarding account security or policy modifications
• Providing administrative messages concerning your account or purchase

Fraud Prevention and Security

• Preventing and detecting unauthorized account access, chargebacks, and fraudulent purchases
• Shielding the business and its consumers from any suspicious activity
• The implementation of monitoring systems to ensure the security of websites

Analytics and Website Enhancement

• Comprehending the categories and product pages of printers that consumers visit
• Improving the functionality of search, product navigation, and the purchase process
• Ensuring site reliability, diagnosing errors, and monitoring performance

Legal and Compliance

• Keeping records for accountancy and taxation
• Adhering to legal obligations, court mandates, or legitimate requests
• Protecting our legal rights and enforcing our terms and policies

3. WHICH LEGAL FOUNDATIONS DO WE USE TO PROCESS YOUR INFORMATION?

We process personal information when we have a valid legal basis, such as:

• Contractual necessity: to fulfill orders, dispatch products, manage returns, and send customer correspondence regarding purchases
• Legitimate objectives: to enhance the functionality of our website, prevent fraud, safeguard our systems, and conduct our business efficiently
• Legal obligations: to adhere to all relevant laws, including those pertaining to taxation, accounting, and consumer protection.
• Consent: for marketing communications that are legally mandated and for which you have opted in; you have the right to revoke your consent at any time.

4. WITH WHOM AND AT WHAT TIME DO WE SHARE YOUR PERSONAL INFORMATION?

Your personal information is not sold. In certain circumstances, we may disclose information to:

Service Providers

We exchange information with third parties that assist us in the operation of the website and the fulfillment of orders, including:

• Payment processors are responsible for the secure processing of transactions.
• Shipment and logistics carriers (to facilitate the delivery of products and the provision of tracking information)
• Infrastructure and website hosting suppliers
• Security service providers and fraud detection services
• Analytics providers (to comprehend site performance and usage tendencies)
• Platforms for customer communication (order updates and critical notifications)

These providers are permitted to utilize your information exclusively for the purpose of providing services on our behalf and are obligated to safeguard it.

Business and Legal Transfers

Information may be disclosed:

• To fulfill legal obligations or legitimate requests
• To comply with subpoenas, judicial orders, or regulatory requests
• To enforce our Terms and safeguard property, safety, and rights
• In conjunction with the acquisition, financing, transfer, or merger of assets (with the necessary precautions)

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. Cookies and comparable technologies are implemented to:

• Ensure that the vital functions of the website (such as the cart, purchasing, and sessions) are maintained
• Recall account status and preferences
• Enhance user experience and efficacy
• Examine the patterns of site usage and traffic.
• Encourage the implementation of security measures and the prevention of fraud.

Cookies may be established by us (first-party cookies) or by third-party providers (third-party cookies) that facilitate website functionality or analytics.

Cookie Management

Cookies can be controlled by adjusting the parameters of your browser. Blocking or disabling cookies may obstruct the proper operation of specific features, including the completion of checkout or the preservation of purchasing cart contents.

If our Cookie Policy is available as a distinct page, you may also review it for further detailed information.

6. FOR WHAT DURATION DO WE RETAIN YOUR INFORMATION?

We only retain personal information for the duration of time required for the purposes outlined in this Privacy Policy, which include:

• Finalizing transactions and fulfilling orders
• Keeping records for the purpose of resolving disputes and providing customer service
• Adhering to legal, accounting, and tax obligations
• Enforcing agreements and preventing fraud

The duration of retention is contingent upon the nature of the information and the relevant legal obligations. We take reasonable measures to securely delete or anonymize information when it is no longer required.

7. HOW DO WE ENSURE THE SECURITY OF YOUR INFORMATION?

We implement reasonable administrative, technical, and physical measures to safeguard personal information, including:

• When applicable, secure transmission mechanisms are implemented
• Authentication protocols and access controls
• Tools for system monitoring and security
• Utilization of reputable third-party payment processors

However, it is impossible to guarantee the complete security of any electronic transmission or storage system. You acknowledge that the information you provide is at your own risk.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. Our Services are not intended for individuals under the age of 18. We do not intentionally gather personal information from juveniles. We will take reasonable measures to expunge any information that we have collected from a minor if we become aware of it.

9. WHAT ARE YOUR PRIVACY RIGHTS?

You may be entitled to the following, contingent upon your location and the relevant laws:

• Please request access to the personal information that we have on file for you.
• Request the revision of information that is either inaccurate or incomplete.
• Request the deletion of personal information (subject to legal retention requirements)
• Restrict or object to specific processing.
• Withdraw assent (in cases where processing is predicated on consent)

In order to safeguard your privacy and security, we may insist on identity verification prior to processing your requests.

10. DO WE REPLY TO DO-NOT-TRACK SIGNALS?

Currently, our website may not be able to respond to Do-Not-Track ("DNT") browser signals due to the absence of a standardized approach to the interpretation and implementation of DNT signals.

Upon the adoption of a standard in the future, we may adjust our procedures accordingly.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. Residents of specific U.S. states may have supplementary rights in relation to their personal information. These rights may include the ability to request access, deletion, or correction of personal data, as well as the ability to obtain information about the use or sharing of data.

We will not discriminate against users for exercising their privacy rights and will respond to verified requests in accordance with applicable state laws.

Subject to suitable verification, you may authorize an agent to submit a request on your behalf, provided that it is permissible by law.

12. IS IT OUR INTENTION TO MODIFY THIS POLICY?

Yes. We reserve the right to revise this Privacy Policy in order to accommodate modifications to our business practices, technology, or legal obligations. The effective date will be revised, and the updated versions will be posted on this page.

The updated policy is accepted by your continued use of the Services after the changes become effective.

13. HOW MAY YOU CONTACT US REGARDING THIS POLICY?

If you have any inquiries regarding this Privacy Policy or wish to exercise your rights, please do not hesitate to reach out to us at:

Nexa Tech Repair
Address: 9169 W State St #1620,
Garden City, ID 83714
Email: info@nexatechrepair.com

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

If you wish to review, amend, or delete your personal information, please reach out to us using the information provided above.

Before we can process the request, we may need to verify your identity. Records that concern transactions, fraud prevention, or legal compliance may be retained in accordance with legal mandates.